CRDB bank is a private bank offering full range of banking services which includes deposit products like savings accounts, current accounts, investment products such as fixed deposit accounts, credit products like over drafts and loans and money transfer services both locally and internationally. We are also an insurance agent for Royal Insurance (T) Limited offering a full range of insurance products which include fire, motor, theft etc. Our target segment is retail clients with emphasis on medium and small-scale businessmen and individual. In our efforts to bring our services near to our target segment we have established branches at all regional centers in Tanzania. We also reach our potential customers in rural areas through our micro finance initiative whereby the bank has entered into business partnership with number of Micro finance Finance Institutions as independent intermediaries to provide financial services to their members and the surrounding community in Dodoma, Mbeya, Morogoro and Iringa region as pilot regions.

The bank at the same time command a reasonable market share in corporate segment by providing corporate banking products and services which are more competitive in terms of quality and efficiency. Our corporate customers are handled by a separate department through dedicated relationship managers allocated to each customer. We have established a facility branded as ''Direct Banking'', which enable our corporate customers to access their accounts information (balances, transactions etc) at their office computers and without a need to come to the bank. Some few corporate customers currently enjoy the facility.